Training
The Basics
Communication Center
Best Practices
One Time Messaging
Frequently Asked Questions
- How to Manually Opt Patient in via Engage
- Linking: Medical Passport and Engage
- When Will My Automated Pathway Messages Begin?
- How Do I Know Which Messages Will Be Sent?
- Do Add On Cases Receive Messages All At Once?
- Will Messages Be Re-Sent If a Case Is Rescheduled?
- What Happens When a Patient Has 2 Procedures?
- What Happens If a Case Is Cancelled?
- What If The Scheduled Date & DOS Are Identical?
- Which Phone Number Is Used To Send Text Messages?